Solutions: Field Service
Location matters. Timely information matters. Leverage both to save your customers and your organization time and money by connecting your assets to their needs. Your customers will love you for it!
Do your field service reps enjoy spending more time in the car than in front of your customers? Do you like paying for gas and other expenses wasted on redundant mileage? Do your customers prefer not to know precisely when you will be there? Does paying for un-necessary staff and or overtime make your smile? Is it true that you don’t like add-on sales, maintenance renewals or service plan upgrades?
Unless your stakeholders are looking for a tax-shelter, improving customer satisfaction, discovering new revenue opportunities and creating operational efficiencies have to be near the top of your list. The Moofwd platform is your solution.
Use Moofwd to:
- Customize your application and deploy to all mobile devices based on the exact requirements of your business.
- Integrate and mobilize back office systems such as time entry, time & attendance, asset management and expense management.
- Deliver timely and relevant information to your field force.
- Shrink the service window for your customers and provide automated status updates.
- Provide real time billing for your customers to collect more money right away.
- Let your reps access and order parts inventory from the job site.
- Discover add-on opportunities at the point of service.
- Create positive proof of work to speed payments and avoid write-offs.
- Provide management a holistic view of field operations.
- Prevent wasted time and travel by mapping your assets against open tickets.
- Right-size your field force based on precise need, once efficiencies are realized.
